Improving Access to Online Education

An education non-profit was offering a very valuable service to teachers, students and parents, helping them find high-quality, free, online learning resources. The problem was that their site had growing pains, and a confusing and dated interface. L3A worked with product managers and content team members to create a completely new site.

Using research findings, analytics data and qualitative test results, we created mental models, concept maps, task models and user journey documents to clarify an acceptable minimum set of requirements for the new site.

 

Working with an agile process, L3A led a design team in rapidly creating the UX and visual design for the site. The redesigned platform focused on all three user types and included new features such as a robust search, reporting tools, an assessment engine, and the gamification of the student experience. The approach was content first, prioritizing a layout that would be responsive across tablets and desktop computers.